FAQs

Welcome to our FAQs page! At Shellharbour Carpet Cleaning, we understand that you may have questions about our services and processes. Here, we’ve answered the most commonly asked questions to provide you with the clarity and information you need.

We recommend having your carpets professionally cleaned at least once every 12 to 18 months. However, if you have pets, children, or high foot traffic, more frequent cleaning—every 6 to 12 months—is advisable. Regular cleaning not only keeps your carpets looking great but also helps to remove allergens, bacteria, and dirt that vacuuming alone cannot eliminate.

Steam cleaning (hot water extraction) uses high-pressure hot water and a cleaning solution to remove deep-seated dirt, allergens, and stains from carpet fibers. It provides a thorough, deep clean but requires a longer drying time (6-12 hours).

Dry cleaning, on the other hand, uses minimal moisture and advanced chemical solutions to lift dirt. It’s faster, with drying times of 1-2 hours, making it ideal for high-traffic areas or when quick turnaround is needed. Both methods are effective, and we’ll recommend the best one based on your needs.

Yes, absolutely! We use eco-friendly, non-toxic, and biodegradable cleaning products that are completely safe for your family and pets. Our solutions effectively clean carpets and upholstery without leaving behind harmful residues, giving you peace of mind and a healthy home environment.

Yes, we specialize in stain removal and can tackle even the most stubborn stains, including wine, coffee, ink, and pet accidents. Our team uses targeted treatments and advanced techniques to break down and lift stains, ensuring your carpets look as good as new. For the best results, it’s important to address stains as soon as possible.

Drying times depend on the cleaning method used. Steam cleaning typically requires 6-12 hours for full drying, while dry cleaning allows carpets to be ready in just 1-2 hours. Factors like carpet material, humidity, and ventilation also influence drying times. We recommend keeping windows open or using fans to speed up the process.

Yes, we provide expert commercial carpet cleaning services tailored to businesses of all sizes. Whether you run an office, retail store, or hospitality venue, our team can handle high-traffic areas efficiently without disrupting your operations. We also offer after-hours and weekend appointments for added convenience.

Over time, carpets and upholstery collect allergens, dust mites, and bacteria that can circulate in the air, impacting your indoor air quality. Professional cleaning removes these contaminants, creating a healthier environment. Our steam cleaning process is particularly effective at eliminating allergens, making it ideal for homes with allergy sufferers.

Yes, we provide specialized upholstery and mattress cleaning services. Our techniques effectively remove dirt, stains, allergens, and odors from sofas, chairs, and mattresses, restoring their appearance and ensuring they are fresh and hygienic. Regular cleaning extends the life of your furniture and mattresses while improving the overall cleanliness of your space.

We do! At Shellharbour Carpet Cleaning, we understand that unexpected spills or accidents can’t wait. We offer same-day and emergency cleaning services to address urgent situations quickly. Simply call us, and we’ll do our best to accommodate your needs.

Booking a service is simple! You can call us directly at 0242 026 331, email us at carpetcleaningshellharbour@gmail.com, or fill out our online contact form. Let us know the details of your cleaning needs, and we’ll provide a 100% obligation-free quote and schedule a convenient appointment.

Trusted Carpet & Upholstery Cleaning Experts in Shellharbour NSW

For years, Shellharbour Carpet Cleaning has been the community’s top choice for professional carpet and upholstery care. Our locally owned and operated team specializes in delivering deep, effective cleaning solutions tailored to your needs, whether it’s removing stubborn stains, revitalizing high-traffic areas, or preserving delicate fabrics. With eco-friendly products, cutting-edge equipment, and a commitment to excellence, we don’t just clean—we transform your space. Ready to experience fresher, healthier carpets and upholstery?

Contact us today and discover why Shellharbour trusts us to deliver spotless results, every time!

0242 026 331